After you have purchased an SMS plan, you can use Insight to send automatic messages to delinquent member accounts. There are 3 different stages an account may be in to trigger the automatic messages:
You can configure a different automatic message for each of these account statuses. To configure automatic SMS messages for delinquent accounts, follow the process below.
That's it! You have successfully configured automatic delinquent SMS messages. The message templates you created will be sent to accounts that enter the associated status.